Privacy Policy
Northern Light Medical Management, LLC (“Northern Light,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, submit information to us, or interact with us through email, phone, SMS/text message, recruiting platforms, or other communication channels.
This Privacy Policy applies to our website and business communications. It does not apply to third-party websites or platforms that we do not own or control.
1. Information We Collect
We may collect personal and professional information that you voluntarily provide to us, including:
• Name
• Email address
• Phone number
• Mailing address and/or general location
• Professional specialty and/or area of practice
• CVs, resumes, employment and/or recruiting-related information
• Communications you send to us by email, phone, SMS, website forms, or other channels
We may also collect limited technical information when you visit our website, such as browser type, device information, pages visited, general usage data, and similar analytics information.
We do not collect or retain patient billing information, insurance information, medical records, protected health information, or payment information through this website.
2. How We Collect Information
We may collect information directly from you when you:
• Submit a website form
• Contact us by email or phone
• Provide information during a recruiting or business conversation
• Provide verbal consent to receive SMS/text messages
• Send us a CV, resume, or professional profile
• Communicate with us through third-party recruiting or professional platforms
We may also use tools such as (but not limited) Mailchimp, Google Analytics, LinkedIn, DocCafe, and/or similar platforms to support communications, recruiting, analytics.
3. How We Use Information
We may use the information we collect to:
• Respond to inquiries
• Communicate with candidates, physicians, providers, business contacts, or other individuals
• Support recruiting and professional outreach activities
• Schedule calls, interviews, meetings, or follow-ups
• Send informational or conversational communications
• Review CVs, resumes, or professional information
• Improve our website, communications, and analytics.
• Maintain business records
• Comply with applicable legal, regulatory, or contractual obligations
4. SMS/Text Message Privacy
Northern Light may send one-to-one conversational and informational SMS/text messages only after receiving consent, including verbal consent provided during a phone call or direct conversation.
SMS messages may relate to inquiries, recruiting conversations, scheduling, support, follow-ups, or other informational communications.
Mobile opt-in data will not be shared with third parties.
We do not sell, rent, or share mobile opt-in data or SMS consent information with third parties or affiliates for marketing or promotional purposes. We may share information with service providers, phone companies, messaging platforms, and other vendors only as necessary to deliver, support, or manage SMS communications.
5. Email Communications
We may send email communications related to recruiting, inquiries, business conversations, follow-ups, or informational updates.
You may opt out of certain email communications by using the unsubscribe link included in applicable emails or by contacting us directly.
6. How We Share Information
We do not sell personal information. We may share information only in limited circumstances, including:
• With service providers that help us operate our website, email communications, SMS communications, CRM, analytics, recruiting, or internal systems
• With professional advisors, legal counsel, or compliance support providers
• When required by law, regulation, legal process, or governmental request
• To protect our rights, property, safety, business operations, or users
• In connection with a business transaction, such as a merger, restructuring, or transfer of assets
Service providers are expected to use information only as needed to provide services to us.
7. Cookies and Analytics
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve performance, and evaluate user interaction with our website.
We may use Google Analytics or similar tools to collect aggregated or technical usage information. You can adjust your browser settings to block or limit cookies, although some website features may not function properly.
8. Data Retention
We retain personal and professional information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including recruiting, business communications, recordkeeping, compliance, and legitimate business purposes.
9. Data Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Choices
You may contact us to request that we update, correct, or delete certain information, subject to applicable legal, contractual, or business recordkeeping requirements.
For SMS/text messages, you may reply STOP to unsubscribe or HELP for support.
For email communications, you may use the unsubscribe link included in applicable emails or contact us directly.
11. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
12. Third-Party Websites and Platforms
Our website or communications may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of those third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
